Shipping & Delivery Policy

1. Nothing is shipped

PlayCloudLabs sells access to an online service. There are no physical goods, and nothing is sent by post or courier.

2. How you receive what you bought

Your plan is delivered to your account the moment the payment succeeds. The page you paid from unlocks straight away, and the header shows your plan and the days left on it. It works wherever you sign in to the same account.

One challenge is available free as soon as you create an account.

3. If your access does not appear

It almost always appears within a minute. If it has not after 30 minutes, email support@playcloudlabs.com with the Razorpay payment ID from your receipt, and we will turn it on — or refund you, as the Refund & Cancellation policy describes.

4. Contact

• Name: Shubham Maurya
• Email: support@playcloudlabs.com
• Phone: +91 88517 20358
• Address: Marathahalli, Bengaluru, Karnataka, India